# Private Policy **Effective Date:** March 24, 2026\ **Last Updated:** March 24, 2026 This Privacy Policy explains how **bitfince** ("we", "us", or "our") collects, uses, stores, and protects personal information when you use the **bitfince Review App** (the "App") and related services (collectively, the "Services"). By using the Services, you acknowledge that you have read and understood this Privacy Policy. ## 1. Scope This Privacy Policy applies to personal information processed through the App and related Services.\ It does not apply to third-party websites, applications, or services that may be linked from our Services. ## 2. Information We Collect We collect only the information necessary to provide and secure the Services. ### 2.1 Account and Profile Information * Username * Email address * Password credentials (stored in protected/hashed form) * Optional profile information (such as nickname, country, date of birth, gender, and avatar) ### 2.2 Service and Activity Information * Account activity records needed to operate the App * Basic operational logs related to authentication, security, and troubleshooting ### 2.3 Device and Technical Information * Device model * Operating system version * App version * Language and time zone * IP address and network information * Crash and diagnostic logs ## 3. Information We Do Not Collect For the Review App, we do **not** collect: * KYC identity documents * Biometric data * Precise location data * Advertising identifiers for ad profiling ## 4. How We Use Information We use personal information to: * Create and manage user accounts * Provide and maintain the Services * Authenticate users and protect account security * Detect, prevent, and investigate abuse or unauthorized access * Respond to support requests * Improve app stability and performance * Comply with applicable legal obligations ## 5. Sharing and Disclosure We do **not** sell personal information. We do **not** share personal information with third parties for advertising purposes. We may disclose information only when required by law, regulation, legal process, or valid government request, or when necessary to protect rights, security, and integrity of the Services. ## 6. Data Retention We retain personal information only for as long as necessary to: * Provide the Services * Maintain security and fraud prevention controls * Meet legal, regulatory, or dispute-resolution requirements When information is no longer required, we delete or anonymize it unless retention is required by law. ## 7. Data Security We apply reasonable technical and organizational safeguards to protect personal information, including access control and secure transmission practices.\ However, no system is completely secure, and absolute security cannot be guaranteed. ## 8. Your Rights Depending on applicable law, you may have the right to: * Access your personal information * Request correction of inaccurate data * Request deletion of data * Object to or restrict certain processing * Withdraw consent where consent is the legal basis To exercise your rights, contact us at the email listed below.\ We may need to verify your identity before processing requests. ## 9. Children’s Privacy The Services are not intended for children under 13 years of age (or a higher minimum age required by local law).\ If we become aware that personal information has been collected from a child below the applicable age without proper authorization, we will take appropriate steps to delete such information. ## 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time.\ If we make material changes, we will provide notice through the App or other appropriate channels.\ Continued use of the Services after the effective date of an updated policy means you acknowledge the revised policy. ## 11. Contact Us If you have questions or requests regarding this Privacy Policy, please contact: **Company:** bitfince\ **Email:** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://bitfince.gitbook.io/privacy-policy/private-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.